VERSATILE INVOICING AND REPORTING

Step-by-Step Billing Wizard Facilitates the Generation of Reports and Invoices
Reports can be generated by date or range of accounts; with summary of individual accounts; statements printed by customer and/or agent; complete with detailed line items and customer addresses for mailing invoices.

Retail Billing and Invoicing
Line item billing is presented on printable retail invoice forms.

Switch Activity Log
Daily record of every switch event contains date, time, and explanation of process.

Software Supervision That Works!
Voiceware™ Systems’ Multiplexer Support System (MSS) offers the most comprehensive Voice Detection Software in the industry. By using powerful proprietary DSP based voice recognition routines-not cadence detection, we can guarantee success regardless of the foreign network and without the tedious training required by other systems. The MSS is your solution to accurate billing.

Wholesale (Agent) Billing
With Internet and modem access, Agents can monitor their accounts under the total access control of the switch owner. Customizable wholesale rate tables with Agent invoicing and rebilling.

On-screen Viewing of Billing File
View and analyze billing for accuracy before generating invoices.

Switch Data Analysis
Allows analysis of the switch logs, which contain trouble-shooting information and possible resolutions.

Call Completion Analysis
Report of call attempts, connected and failed calls, and percentage of success.

Switch Peak Usage
Report shows saturation and idle traffic time periods.

Top Country Usage
Traffic report by country provides country code, number of calls, number of minutes and cost.

Graphical Traffic Analysis
Real-time bar graphing of switch traffic by carrier/route. Data is automatically recorded in a log file for off-line analysis.

Comprehensive Call Detail Record (CDR)
Switch detail created for every leg of each call including idle time, even for incomplete calls.

Looking for more Reports?
Optionally we offer Crystal Reports, an off-the-shelf custom report generator.

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