Press Release: Voiceware Systems Deploys Excel Switch for Great Lakes Telephone

May 3, 2005 (West Palm Beach, Florida) – Voiceware Systems, known for its award wining Telephone Services Platform (TSP), today announced that Great Lakes Telephone has deployed Voiceware Systems’ Excel Switch to deliver Tandem, Prepaid and Agent services.

Great Lakes Telephone, Inc., operating over 7,000 payphones and 150 ATMs throughout the Great Lakes region, has deployed a new Excel switch to be able to compete in the Prepaid Phone Card market as this is a growth path to the latest technologies.

"We are extremely pleased that Great Lakes Telephone has chosen us as a business partner,” said Brian Betron, President of Voiceware Systems. “Voiceware Systems delivers a true, feature-rich platform with the necessary scalability to meet our customers’ demands which gives us a time-to-market advantage over our competition.”

"Voiceware Systems offers an ideal solution for us, providing all the necessary features to serve our customers and compete in the telecom business," said Stuart Carter, President and Founder of Great Lakes Telephone.

About Voiceware Systems, Inc.

Voiceware Systems, founded in 1985 in West Palm Beach, Florida, has led the way as a turnkey provider of advanced switching platforms for the Prepaid Telecom Services Industry, mainly for Prepaid Calling Cards, Prepaid Wireless and Prepaid Home Phone services. Its premier product, the Telephony Services Platform (TSP) is the industry's most powerful and versatile PC-based and Excel based tandem switch. The company has been committed to delivering the most innovative, leading-edge technology available to keep their customers competitive in the world marketplace. Voiceware Systems’ offering is designed for a worldwide base of customers in 29 countries on 5 continents.

For more details about Voiceware Systems and the company’s unique Telephone Services Platform, visit http://www.voicewaresystems.com/.

About Great Lakes Telephone, Inc.

Great Lakes Telephone is a wholesale and retail provider of a full range of pre-paid calling applications including pin-based and pinless pre-paid domestic and international calling. Great Lakes Telephone was founded in 1991 as a pay telephone provider and is based in Ferndale, a suburb of Detroit, Michigan. Great Lakes is also a full service provider of Automated Teller Machines, including sales, service, leasing and transaction processing.

For more details about Great Lakes Telephone, visit http://www.greatlakestelephone.com.

FOR MORE INFORMATION, PLEASE CONTACT:

Selbin Ozsamsun, Marketing Director

Voiceware Systems

Email: selbin@voicewaresystems.com

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